Responsibilities

• Own the full product lifecycle for technology and operational tools—from discovery and design through development, launch, adoption, and continuous improvement.
• Collaborate deeply across teams (engineering, data science, clinical operations, provider engagement, and analytics) to identify and deliver technology solutions that enable scaling of care delivery.
• Translate clinical and operational needs into actionable product requirements and solutions that are both technically sound and mission-driven.
• Drive implementation and adoption, ensuring products are effectively deployed, supported with the right training and change management, and delivering on their intended outcomes.
• Monitor performance post-launch—using data and feedback to iterate and optimize for clinical, operational, and member impact.
• Develop and track KPIs to measure how each product or tool enhances provider engagement, workflow efficiency, and care outcomes.
• Ensure interoperability and scalability across Clover’s technology ecosystem, building tools that evolve with the organization’s growth and market expansion.
• Champion innovation and accountability, creating systems that empower teams to continuously learn, adapt, and scale their impact.

Success in this role looks like

• In the first 90 days: Key areas are mapped for scalable innovation, identifying high-impact opportunities, and implementation of solutions to optimize care delivery have begun.
• In the first 6 months: Multiple initiatives have been led from design through implementation, demonstrating measurable improvements in provider efficiency, workflow automation, and/or member health outcomes.
• In the long term: Instrumental in building Clover’s practice of the future: a technology-enabled care model that continuously optimizes outcomes, scales intelligently, and meaningfully improves the lives of our members.

You should get in touch if

• You are a strategic and execution-focused product manager with experience taking ideas from concept to full implementation and adoption.
• You are skilled at bridging clinical, operational, and technical perspectives to create scalable, real-world solutions.
• You are motivated by impact: you’re driven to improve care experiences and health outcomes for our members.
• You are a systems thinker who understands how data, technology, and human workflows interact within complex healthcare environments.
• You are experienced in digital health, care delivery transformation, or clinical product design, with a proven track record of leading cross-functional initiatives.
• You are a collaborative communicator who thrives in a fast-moving, mission-oriented organization.
• You have 5-10 years of relevant work experience with a Bachelor’s Degree (required), and Master’s (preferred).