Responsibilities
- Lead creation of BRDs and complex process flows; review and guide others documentation.
- Accurately document user stories on Azure DevOps for development teams.
- Produce and manage written requirements specifications.
- Work closely with development teams to conceptualise and design solutions.
- Ensure smooth transition of solutions into production, supporting change-management.
- Provide consultative expertise internally and externally.
- Establish and enforce best practices, frameworks, and reusable assets to improve SD efficiency.
- Work closely with QA on story definition and test plans.
- Mentor and coach junior and mid-level designers.
- Proficiently use of Figma (or similar) to design and communicate complex features.
Skills and Competencies
- 6+ years experience as a Systems Business Analyst or Solution Designer
- Experience working with software using .NET framework is required
- Proven expertise in designing scalable, complex system solutions
- Experience in designing wireframes and/or prototypes
- Forward-thinking, with the ability to align design to long-term product strategy
- Formal certification in Business Analysis or Informatics will be beneficial but not essential
- Experience in payroll or financial software will be considered an advantage
