Role Overview
- Responsible for conceiving and building AI-powered tools for 200+ coaches and instructors.
- Manage AI Agents and front-ends to data warehouse for 15,000+ apprentices.
- Individual contributor role, focusing on product delivery, influence, and problem-solving.
- Work with internal stakeholders and manage external contractors.
Responsibilities
- Define the vision and roadmap for internal AI and no-code tools ensuring alignment with company goals and users.
- Conduct user research to understand workflows, pain points, and needs.
- Prioritize features based on impact, business value, and feasibility.
- Lead development of AI-first solutions from prototyping to deployment using no-code and agentic platforms.
- Manage launch, define success metrics, and iterate based on data.
- Collaborate with engineering and data teams on data pipelines and infrastructure ensuring security and ethical AI use.
- Act as a trusted partner to senior leaders and manage the internal tooling ecosystem and backlog.
Requirements
- 5+ years product management experience, ideally in automations, AI/ML, or data warehouse front-ends.
- Hands-on experience with no-code/low-code platforms (e.g., Retool, Replit), agentic platforms (e.g., Zapier, n8n), and data warehouses (e.g., Snowflake).
- Fluency in generative AI, prompt engineering, and applying AI to business problems.
- Strong data fluency to define and track metrics and collaborate with teams.
- Proven ability to manage senior stakeholders and drive complex projects cross-functionally.
- Passion for user research and ability to convert ambiguity into action plans.
- Strong focus on maintainability, security, performance, and ethical AI use.
Bonus Points
- Experience in EdTech.
- Direct experience building and maintaining internal tools used by large teams.
Success Metrics
- Rebuild and deliver improvements to legacy tools resulting in measurable efficiency gains.
- Define and track baseline usage, satisfaction, and reliability metrics for internal tools.
- Conduct workshops to map tool landscape and user pain points.
- Establish a prioritized roadmap balancing impact, maintenance, and risk.
