Key Responsibilities

• Prioritize and manage the product backlog for the teams, ensuring initiatives deliver maximum business and customer value.
• Develop and present feature epics and user stories with clear acceptance criteria for new functionality across partner enablement and platform infrastructure.
• Facilitate Agile events including sprint planning, backlog refinement, daily scrum, retrospectives, sprint showcases, and demos.
• Collaborate with engineering, architecture, design, and DevOps teams to ensure technical solutions are scalable, secure, and aligned with NMI’s AWS cloud strategy.
• Conduct User Acceptance Testing (UAT) to validate that releases meet functional requirements and quality standards.
• Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI’s strategic goals.
• Collaborate with other Product Owners to align on cross-team dependencies, shared services, and platform integration points.
• Partner with engineering and DevOps teams to define platform services and standards optimized for AWS infrastructure, ensuring scalability, performance, and cost efficiency.
• Define and monitor KPIs and success metrics related to platform adoption, API utilization, ISV engagement, and partner onboarding.
• Gather and translate stakeholder requirements from technical and non-technical teams into actionable product requirements.
• Communicate product vision, upcoming work, and delivery timelines to stakeholders and executives transparently.
• Partner with marketing, design, and partner success teams to drive the Partner onboarding journeys that drive sandbox engagement and self-service integration.
• Provide enablement and product training for internal teams to ensure alignment on new capabilities and releases.
• Maintain collaboration with data and analytics teams to create insights that drive data-informed product decisions.
• Establish and champion API standards and governance frameworks that ensure consistent integration experiences across NMI’s ecosystem.
• Partner with platform architects to ensure shared components align with enterprise guidelines.
• Advocate for platform scalability, usability, and reliability across all services.
• Ensure solutions adhere to AWS best practices for performance, availability, and security.

Qualifications

• 5+ years of experience as a Product Owner or Product Manager, ideally in platform, SaaS, or developer ecosystem environments.
• Proven experience delivering API-driven products, developer platforms, or shared service infrastructure.
• Experience delivering products built on modern cloud platforms, such as AWS, with awareness of how cloud capabilities enable customer value, speed, and resilience.
• Experience with authentication and identity management (SSO, OAuth, JWT) and API lifecycle management.
• Skilled in Agile development frameworks and tools (Jira, Confluence, Figma).
• Excellent communication skills, with proven ability to bridge technical and business stakeholders.
• Demonstrated success managing complex initiatives across multiple agile teams.
• Experience coordinating software release cycles, QA processes, and documentation.
• Passion for understanding end users and translating insights into actionable product enhancements.

Nice to Have

• Experience with developer experience (DX) or partner enablement platforms.
• Familiarity with microservices and modular architecture.
• Experience working within fintech, payments, or platform-as-a-service (PaaS) domains.
• Technical background or familiarity with cloud-native tooling (Terraform, CloudFormation) is a plus.