About the role

• Work on the roadmap connecting different products in our suite.
• Collaborate with Engineers and Designers to build next-generation capabilities.
• Focus on Operations Execution, Learning & Development, Labor, and Inventory products.

What you’ll do

• Lead customer and product discovery to launch innovative solutions.
• Design and execute on the current product vision.
• Craft and own the product backlog for new features.
• Triage and prioritize bugs to maintain seamless user experience.
• Build personal relationships with customers to understand their needs.
• Drive product development with cross-functional engineers and designers.
• Define and analyze metrics to inform product success.

What we are looking for

• 5+ years managing B2B software products.
• Experience with cross-functional teams in agile environments.
• Excellent communication and presentation skills to articulate JTBDs.
• Strong understanding of APIs (REST, GraphQL, webhooks) and data exchange formats.
• Knowledge of integration patterns (ETL, iPaaS, event-driven architecture).
• Analytical mindset and systems thinking for data-informed decisions.
• Familiarity with customer and product discovery frameworks.
• Ability to engage in technical conversations and translate to non-technical audiences.

Nice to have

• Experience with Lean Product Development methodologies.
• Domain experience in food service, food safety, or related fields.
• Experience commercializing software products.
• Experience managing change across multiple product offerings and platforms.

What you’ll get

• Mission-driven team and strong company culture.
• Competitive pay and benefits including medical, dental, vision.
• Flexible PTO, paid holidays, parental leave, and wellness benefits.
• International travel opportunities and team off-sites.
• Learning & development funds and fitness reimbursement.
• 401k employer match and commuter benefits.