Responsibilities
- Build the AI experiences that make workflows happen with low friction
- Drive the Enterprise Readiness roadmap for Copilot and improve the core product experience
- Engage with customers to understand their needs and translate them into compelling solutions
- Identify new product opportunities and anticipate potential risks and blockers
- Collaborate with leaders of other functions to refine product strategy and execute process improvements
- Build alignment and drive decision-making across company-wide initiatives
- Build impactful relationships and driving collaborative initiatives across functional teams, effectively influencing stakeholders at all levels
- Contribute to technical trade-offs, design clean product interfaces and abstractions, and build systems to scale customer, competitor, and market understanding throughout the organization
- Work closely with Engineering to drive an efficient R&D process, from leading scrums to coordinating product releases
- Collaborate with Customer Success and Go-to-Market teams to ensure that we maximize the product's impact on both customers and our business
Qualifications
- 8+ years of enterprise SaaS experience in a Product role
- Experience managing complex stakeholder relationships, including engaging with users, customers, partners, and industry analysts
- Demonstrated ability to ship AI-powered features (summaries, topic detection, real-time cues, recommendations) and work closely with teams on output quality, guardrails, and evaluation
- Experience with CRM systems and the surrounding ecosystem integrations is preferred
- Comfortable working in a competitive, fast-evolving space - able to do ongoing market/competitive analysis
- Outstanding presentation skills with the ability to communicate business and technical topics and adjust to diverse audiences
Perks & Benefits
- Flexible working hours and hybrid work opportunities
- Life and accidental coverage
- Mental health support provided by Modern Health
- 100% paid parental leave
- Discretionary paid time off, monthly โtake a breakโ days, and Focus Fridays
- Focus on culture: Charitable giving match, plus in-person and virtual events