Responsibilities
- Build the complete product strategy and roadmap for Stepful for Business, turning manual workflows into scalable software that delights enterprise customers.
- Partner closely with AEs, client success managers, and S4B operators to deeply understand customer pain points and prioritize what gets productized (and what doesnt).
- Own the full product lifecycle: from discovery, prototyping, and stakeholder alignment through execution, launch, and iteration.
- Collaborate with product designers and engineers to ship product quickly, balancing speed with thoughtful architecture in a deeply operational environment.
- Translate enterprise customer needs into strategic roadmaps that meet expectations while staying aligned with Stepfuls long-term vision.
- Build relationships with high-stakes enterprise customers, gather feedback directly, and ensure Stepful becomes an indispensable partner in their workforce development strategy.
- Measure product success using clear metrics tied to customer adoption, engagement, and retention.
Requirements
- 10+ years of B2B product management experience building exceptional products to support complex workflows.
- Experience building and scaling 09 B2B or enterprise products with demonstrated strategy, execution, and adoption.
- Strong product fundamentals including backlog prioritization, roadmap ownership, hypothesis-driven experimentation, structured discovery, and clear documentation.
- Exceptional stakeholder management and influencing skills to work with AEs, operators, executives, and technical teams effectively.
- Comfortable with complex data sets and skilled at writing SQL for insights generation.
- Ability to articulate tradeoffs and make decisions with imperfect information.
- Experience working quickly and delivering measurable impact efficiently.
- Background in operationally-heavy environments where technology empowers human roles.
- Excellent written and verbal communication skills to craft alignment-driving narratives.
Bonus Points
- Built products for healthcare, education, workforce development, or similar regulated industries.
- Experience with enterprise procurement or large healthcare systems.
- Collaborated with sales, customer success, or go-to-market teams to shape product strategy.
- Built internal tooling or workflow automation products.
- Worked with operational teams managing cohorts, certifications, or employee development programs.
Interview Process
- Intro Call with Talent Acquisition Lead
- Call with hiring manager for past project deep dive and mini case
- Onsite interview at office in SoHo, NYC