Role Overview

• Act as the right hand to the CTO shaping culture, cadence, and operational excellence of Product & Development.
• Build end-to-end rhythm of business and ensure priorities land correctly and timely.
• Connect across stakeholders including executive functions and product teams.
• Help CTO invest time wisely and maintain organizational alignment and energy.

Responsibilities

• Build and maintain organizational cadence: weekly leadership check-ins, monthly reviews, quarterly plans, annual strategy roll-up.
• Shape culture and operational goals by partnering with the CTO on operating norms, team rituals, and communication flows.
• Prioritize and manage CTO time effectively balancing strategic priorities and stakeholder needs.
• Work across teams to ensure transparency, alignment, and execution.
• Focus organization on critical issues, drive clarity, escalate and resolve when needed.
• Plan and manage events and large-scale initiatives end-to-end.
• Lead internal communications including presentations, updates, and executive summaries.
• Drive execution and follow-through by tracking initiatives, monitoring metrics, reporting progress, and removing bottlenecks.

Qualifications

• Proven experience in Chief of Staff, strategic operations, business operations or similar supporting senior product or engineering leadership.
• Strong organizational discipline building business rhythms and driving accountability.
• Clear and impactful communication that translates complex information for executive audiences.
• Ability to build trust, demonstrate empathy, and foster strong cross-team relationships.
• Strong prioritization skills to identify what matters most and when to act.
• Experience managing programs and events from kickoff to implementation.
• Comfortable working in ambiguous, fast-paced environments.
• Proactive mindset anticipating gaps and moving initiatives forward independently.
• Bonus: familiarity with product, engineering, design functions, and experience in scaling tech companies.

Benefits

• Flexible hours and 33 vacation days supporting work/life balance.
• Wellbeing and financial support programs.
• Virtual events and community team activities.
• Tech equipment and referral bonuses.
• Dog-friendly HQ and other benefits for full-time employees.