Position Overview
- Accelerator mentor are industry professionals who provide world-class technical support to our learners in their Nanodegree journey.
- Mentors meet virtually on a weekly basis with students for 1:1 sessions, activities and deep dive sessions.
Required Skills/Qualifications
- Fluency in English both written and spoken
- 4+ years of working experience related to the below skillsets.
- Technical competence: Product Analysis & Growth Loops, Growth strategy and experimentation, product strategy, A/B testing, funnel and cohort analysis, customer acquisition and retention, LTV and churn optimization, monetization strategy and pricing, user and buyer persona development, UX optimization and journey mapping, channel strategy, and data-driven decision-making.
- Graduate from a Udacity Nanodegree Program is a added plus
- Experience teaching technical concepts and public speaking
- Experience organizing technical talks, or webinars
- Positive character, trusted by the students, creating emotional ties in the group
- Existing tech network and experience in technical conversations & discussions
- Flexibility at their current job to take this challenge part-time as an external contractor
Responsibilities
- Provide technical support for students daily over an online community forum
- Answer questions around course content over the forum and facilitate content for students who get stuck in learning
- Participate in organizing community activities in coordination with the forumβs admin to ensure a fun and engaging learning environment and to help in improving studentsβ progress (such as online webinars, technical quizzes, technical challenges..etc)
- Share interesting extracurricular information over its dedicated categories, such as content-related news articles and useful resources to enrich the personal and professional aspects of the community
- Attend regular online meetings/ office hours with Udacity representatives through zoom, the online forum, or other medians if needed.
- Be responsive over close groups and discussions with Udacity representatives
- Encourage engagement through discussions, webinars, and technical activities.
- Redirect learners to appropriate support channels and escalate issues to the Mentor Operations team when needed.
Why should you apply?
- Earn additional income working from the comfort of your own home
- Contribute to a vibrant, international student community
- Stay updated with the latest in cutting-edge technologies