Responsibilities

• Define the strategy, roadmap, and success metrics for Plaid’s core AI and data foundation to enable smarter financial products.
• Partner with Engineering and Data Science to design scalable AI systems from model training and evaluation pipelines to APIs.
• Drive initiatives from concept to production balancing experimentation with reliability and responsible AI practices.
• Work closely with research, platform, and product teams to embed AI capabilities across products and developer platform.
• Use metrics, model performance data, and customer feedback to validate impact and continuously improve outcomes.
• Translate complex AI concepts into clear narratives and tradeoffs for technical and non-technical stakeholders to build shared understanding.

Qualifications

• 8+ years of product management experience with direct experience leading AI/ML or applied intelligence products from concept to production with measurable impact.
• Deep technical fluency in modern ML systems training, evaluation, deployment, and monitoring to engage confidently with engineers and data scientists.
• Skilled at defining long-term AI vision while delivering near-term experiments, prototypes, and launches.
• Experience building scalable developer or data platforms through well-designed primitives, APIs, and frameworks.
• Strong communicator who translates complex AI concepts for technical and non-technical audiences.
• Commitment to responsible AI and transparency, especially in regulated or high-trust domains.
• [Nice to Have] Hands-on experience with LLMs, embeddings, or agentic systems in production.
• [Nice to Have] Familiarity with applied AI in regulated or high-trust domains such as fintech, identity, or risk.