Opportunity

• Drive next generation AI-powered Digital Workers transforming supply chain operations
• Develop autonomous AI agents that learn, collaborate, and automate complex workflows
• Requires strategic product thinking and hands-on technical capability

Location

• Chicago preferred; open to remote with monthly travel to Chicago

What You'll Do

Product Strategy & Ownership (40%)

• Define and execute product roadmap for agentic AI solutions within Intelligent Control Tower
• Own product P&L, adoption metrics, and customer outcomes
• Drive go-to-market strategy with sales and customer success teams
• Develop business cases for new digital workers to automate routine tasks
• Shape long-term vision aligned with shift from software-as-a-service to service-as-software

Technical Product Development (40%)

• Lead end-to-end product lifecycle for autonomous AI agents from concept to launch
• Build proof-of-concepts and prototypes using AI tools like Cursor.ai
• Mine and analyze data using SQL/Python for insights and hypothesis validation
• Define agent capabilities, learning mechanisms, and multi-AI worker collaboration frameworks
• Create detailed requirements for reasoning, decision trees, and action frameworks
• Run A/B tests and establish metrics for agent performance

Customer & Market Focus (20%)

• Engage enterprise customers to identify high-value use cases and pain points
• Translate complex workflows into autonomous agent behaviors
• Present product vision and roadmap to customers at events like FourKites Summit
• Collaborate with data science teams leveraging daily supply chain events for agent training

Success Metrics (Year 1)

• Achieve >90% customer retention for AI agent products
• Achieve 80%+ adoption on new feature releases
• Demonstrate measurable automation rates and ROI for enterprise customers
• Launch 2-3 new digital workers with proven business impact

Required Qualifications

Experience

• 5+ years in product management in fast-growing SaaS companies
• 2+ years focused on AI/ML products with enterprise B2B track record
• Experience with autonomous systems, conversational AI, or intelligent automation
• Supply chain domain expertise in operational challenges

Technical Skills

• Hands-on ability with Cursor.ai or equivalent tools for prototypes
• Proficiency in SQL and Python for data analysis
• Strong understanding of LLMs, reinforcement learning, and multi-agent systems
• Experience with API design and system architecture

Soft Skills

• Self-starter mindset thriving in ambiguity
• Excellent communication skills for diverse audiences
• Proactive problem-solving and collaboration
• Data-driven decision making with strong analytics

Education

• Bachelor's degree in Computer Science, Engineering, or quantitative discipline
• MBA or advanced degree in AI/ML is a plus

What Makes You Stand Out

• Experience building products combining real-time data processing with AI decision-making
• Knowledge of supply chain management systems (TMS, WMS, ERP)
• Background in digital twin technology or real-time visibility platforms
• Contributions to AI/ML communities through papers, talks, or open source projects
• Experience with domain-specific vs general-purpose AI assistants