Responsibilities

• Partner with Product, Engineering, Legal, Design, Business Operations, and other crossfunctional roles to identify safety risks and opportunities in new visible and invisible product changes; work with those teams to build mitigations into the product design and contribute to product strategy.
• Build and maintain knowledge about Discord
  9s revenue strategies, product offerings, business metrics, and internal infrastructure. The product portfolio for this role may include, but is not limited to, Nitro features, Server Boosting features, advertising products, third-party revenue products, and creator revenue products.
• Develop mastery of, and help shape, industry best practices for safe and responsible revenue product development through research and writing.
• Work closely with the crossfunctional group to evaluate the policy and enforcement impacts on new product changes, and scope the necessary requirements to support those teams.
• Support the development of responsible product development content, such as training, guides, talking points, strategies, and presentations, for engagement with internal and external stakeholders.
• Write user-facing communications to explain our products and safety features through blog posts, Help Center Articles, and other resources.

Requirements

• 5+ years of experience working on revenue/commerce products and operations in the context of social tech (communications services; social media; etc).
• Proven experience addressing issues in responsible product development, trust & safety product strategy, product risk assessment, or developing monetization policies ideally within tech or related industry groups.
• Bachelor
  9s degree or equivalent education / experience
• Passion for understanding and mitigating the unintended impact of the online communication services on users and society.
• Experience working directly with product, engineering, design, research partners, or multiple stakeholders at the same time.
• Attitude of collaboration, flexibility, and always questioning your assumptions.

Additional Information

• Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.
• Potential exposure to sensitive or graphic content, including but not limited to vulgar language, violent threats, pornography and other graphic images.