About The Role

• Lead internal and platform capabilities that power revenue growth, operational efficiency, and scale at Cents.
• Own product initiatives focused on optimizing workflows across Sales, Customer Success, and Finance.
• Build systems that enhance activation, streamline billing, strengthen lifecycle insights, and unlock expansion opportunities.
• Collaborate with cross-functional leaders to understand team workflows and translate insights into scalable product solutions.
• Serve as a strategic business partner to GTM and Revenue teams, defining priorities and executing them.

Responsibilities

• Own the roadmap for revenue-driving internal initiatives and platform enhancements.
• Partner with Revenue Operations, Sales, Customer Success, Finance, and Leadership to identify operational gaps and opportunities for growth.
• Conduct product discovery with internal teams to understand workflows, pain points, and automation opportunities.
• Work with Design to create intuitive internal-facing interfaces and tools.
• Create actionable requirements and user stories for the engineering team.
• Collaborate with engineering to prioritize work and ensure timely delivery.
• Build and optimize systems to improve customer lifecycle visibility, increase activation and expansion, strengthen billing and pricing workflows, and automate internal processes.
• Measure the impact of work by tracking team efficiency, automation, and revenue metrics.
• Align stakeholders by communicating goals and project progress clearly.
• Become an expert in Cents' internal operations to support scale and business growth.

Requirements

• 2–5+ years of Product Management experience, preferably in SaaS and vertical SaaS.
• Experience building features that drive revenue and commercial outcomes.
• Strong product discovery skills and ability to validate direction quickly.
• Collaborative mindset to work with Design, Revenue Ops, Customer Success, and Engineering.
• Exceptional communication skills to drive alignment across stakeholders.
• Comfort working in a lean, fast-paced environment owning product lifecycle.
• Passion for building user-centric experiences balancing business goals.
• Strong analytical skills using data to guide decisions.

Benefits and Perks

• Competitive salary and equity.
• Unlimited PTO and paid holidays.
• Offices in New York City and San Francisco.
• Comprehensive health benefits including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability.
• 401(k) plan.
• Work-from-home and commuter benefits.
• Laundry allowance to support customers' businesses.
• Training, learning, and development programs.
• Access to discounts and rewards on health, travel, dining, insurance, and more.