Responsibilities
- Optimize and expand local fiat support capabilities for global customers to deposit and pay with local currency
- Optimize payments UX to enhance conversion
- Own relationships with banks and payment gateways globally
- Work with brokerage team to enable trading in local currencies
- Build an industry-leading risk and anti-fraud function by collaborating with experts to develop strategies
- Create and execute product roadmap, monitoring trends to identify risks, opportunities, and improvements
- Implement and maintain systems that detect and prevent fraudulent activities using advanced analytics, machine learning, and real-time monitoring
- Assess and analyze impact of features on key KPIs and user engagement
- Collaborate with engineering, data science, operations, compliance and other teams to design fraud detection and prevention tools
- Work with external vendors on fraud protection opportunities
- Conduct root cause analysis of fraud incidents and develop corrective action plans
- Partner with Risk Operations team to design new automation/tools to enhance effectiveness
- Manage timelines and coordinate multiple product roadmaps to ensure timely feature releases
Requirements
- Driven, curious and proactive with strong business acumen
- 5-8 years of product management experience, with at least 3 years focused on payments and fraud
- Payment rail knowledge (cards, ACH, Apple Pay, SEPA, Faster Payments) and/or experience with risk and fraud teams utilizing data science
- Experience supporting new rails or currencies for a global consumer fintech
- Experience in payments, fraud prevention, risk management or related field in consumer financial services, crypto experience a plus
- Strong analytical and problem-solving skills with ability to interpret complex data and trends
- Experience working on cross-functional teams and managing timelines
- Excellent verbal and written communication skills to craft feature requirement documents and work with stakeholders and management
- Detail and design oriented, focused on end-user experience
- Proven track record of shipping products in technical environments and daily collaboration with developers
Compensation & Perks
- Full-time salary based on experience with meaningful equity
- Hybrid work model: remote and onsite in central London office
- Unlimited vacation policy
- Opportunity to build career at a rapidly expanding global technology company
- Apple equipment
- Flexible work culture