Responsibilities

• Act as a functional Procure-to-Invoice subject matter expert supporting pre-sales efforts and service scoping discussions to accelerate the close of professional services SOWs.
• Drive customer design health assessments within the install base to identify process inefficiencies and propose optimization opportunities across procurement and upstream systems.
• Contribute to strategic value roadmap engagements, collaborating with Sales to shape solution direction and connect technology to desired business outcomes.
• Partner with Services Sales to scope functional services requests, aligning delivery needs with domain best practices and scalable product configurations.
• Support the handoff from sales to services, ensuring continuity from presales solutioning into project initiation and delivery.
• Collaborate cross-functionally with product management to influence roadmap decisions, participate in design reviews, and advocate for prioritized serviceable enhancements.
• Author and develop new services offerings aligned to product capabilities and evolving customer needs.
• Assist in scoping and shaping early services for new or emerging product capabilities, working closely with product teams and early adopters.
• Maintain and contribute to standardized templates, knowledge repositories, and proposal accelerators that scale presales and solutioning activities across teams.

Requirements

• 10+ years of experience in Procurement and Accounts Payable domain consulting, ideally with both implementation and presales background.
• Deep functional expertise in global invoicing, e-invoicing mandates, and regional tax compliance (e.g., VAT, GST), with the ability to translate complex business and regulatory requirements into scalable platform-based solutions.
• Strong experience working in or with software providers on enterprise spend management implementations and service offerings.
• Coupa experience is highly desirable, specifically in Procure-to-Invoice core modules.
• Skilled at conducting solution assessments, identifying process gaps, and making high-impact architectural and functional recommendations.
• Demonstrated success working with Sales or Services Sales teams to shape and close consulting SOWs or technology-led transformations.
• Excellent interpersonal and communication skills – able to influence stakeholders across Product, Sales, Services, and Customer Success.
• Experience creating content for customer-facing deliverables (e.g. roadmaps, SOWs, presales proposals, design briefs).
• High comfort navigating ambiguity and balancing strategic thinking with hands-on solutioning.
• Highly self-motivated and organized, with an ability to lead across global, matrixed teams.