Prototype the contractor AI product vision, establish the roadmap for AI-driven experiences across all user personas of B2B product portfolio, and translate business goals into experiences that deliver measurable impact.
Drive agentic experiences by embedding the AI agent into core contractor journeys, delivering proactive insights and recommendations, and enabling meaningful actions on behalf of users.
Lead integrations and applications by partnering with engineering, design, and data science to deliver end-to-end AI features, shaping frameworks for experimentation and conversational UX, and collaborating with the AI Platform team on APIs, guardrails, and model capabilities.
Champion the copilot vision by evolving the AI agent into a trusted partner that empowers contractors, with a focus on building trust through transparency, reliability, and user control.
Measure and iterate by defining and tracking KPIs such as engagement, task completion rates, retention, NPS, and cost-to-serve reduction, and continuously refining AI-driven experiences based on behavioral data and feedback loops.

10+ years of product management experience, with at least 4+ years in AI/ML-driven products or consumer applications.
Proven track record of shipping B2B-facing products at enterprise scale, ideally with conversational AI, recommendation systems, or agentic experiences.
Strong understanding of AI UX principles including trust and safety, proactive vs. reactive experiences, and agentic design.
High technical acumen: able to work closely with platform/ML teams, understand API-driven integrations, and make sound architecture tradeoffs.
Exceptional strategic thinker and operator: able to articulate a bold vision while driving execution at pace.
Excellent cross functional leadership skills: influence without authority, build alignment, and inspire teams.
Passion for AI – scaling by teaching AI skills to other PMs in the company.

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Senior Product Manager, B2B AI

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