Director of Product, Personalization & Growth

Responsibilities

• Develop and implement product vision, strategy, and roadmap for personalization foundations, search and discovery relevance, and languages and localization across the Headspace app.
• Strengthen member trust through responsible and transparent personalization practices that respect privacy and build loyalty, ensuring clear communication on how user data drives their personalized experience.
• Work closely with cross-functional teams, including Engineering, Product Design, Science, and Content, to ensure project alignment and successful, timely delivery of features that drive core business outcomes.
• Define and analyze key metrics to identify trends, create reports on organic growth performance, and present findings to executive stakeholders.
• Troubleshoot and resolve complex issues related to multi-language data integrity, search ranking algorithms, foundational data and core personalization logic to maintain a seamless user experience.
• Continuously seek opportunities to streamline workflows for content localization and enhance team efficiency in implementing A/B tests for personalization & discovery experimentation and in-app/out-of-app organic growth loops.

Requirements

• 10+ years professional experience in product/program management, with at least 2+ years in personalization, growth, or AI/ML platform development.
• At least 2+ years of experience with direct people management and scaling diverse product, program, or growth teams.
• Proven expertise in designing and scaling personalization systems, recommendation engines, or search/discovery platforms.
• Strong verbal and written communication skills to articulate complex product strategies to technical and business leaders.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Bachelor’s degree in Computer Science, Business Administration, or related field or equivalent practical experience.

Preferred Skills

• Experience leading product development for languages, internationalization, and localization for a global mobile application.
• Familiarity with mobile organic growth techniques including Outbound Marketing, In-App marketing, App Store Optimization, and mobile SEO.
• Track record of successfully launching features that improve user engagement and retention.
• Master's degree or professional certification in a quantitative field or product management.

Work Locations

• Seattle (Remote)
• San Francisco (Hybrid)
• New York City (Remote)
• Texas (Remote)