Key Responsibilities

• Define and execute the product roadmap for a consumer-facing fintech product team, including areas such as underwriting, top-of-funnel growth features, and user education.
• Express an affinity for cashflow problems, work effectively with ML engineers and data analysts, and show a gift for simple communication of these concepts
• Think deeply about our user feedback and user behavior, as well as pushing for new data collection means or interview strategies when necessary
• Working closely with our data, design, and support teams to ensure clarity of consumer understanding, education, and satisfaction
• Collaborate with stakeholders such as partner managers, operations, and data to quickly identify frustrating gaps in Clair’s product offerings or experiences.
• Work as a user advocate and bring the ‘voice of the customer’ to the product roadmap and product build conversations.
• Analyze data and market trends to inform decision-making and identify opportunities for innovation or new business lines.
• Operate with a startup mindset, embracing uncertainty and finding creative yet practical solutions to complex problems.

Qualifications

• 4+ years of product management with a focus on consumer fintech, neobanking, or other regulated products preferred. Background in fintech, operations, or financial analysis is not necessarily preferred, but may provide an affinity for the problem space.
• Deep empathy for how Americans use financial products and an interest in how these products affect wellbeing.
• Demonstrated experiencing working with design teams, and a strong ability to articulate product preferences alongside a design team.
• Understanding or comfort with lending systems, underwriting, and risk management frameworks is highly preferred.
• Comfort with advocating a product or roadmap, especially upwards within a company.
• Proficiency in data-driven decision-making and analytics, as well as experience working with data teams.
• Excellent communication and stakeholder management skills - you’ve likely built and iterated on project management or product design processes.
• A strong sense of accountability, with the ability to take initiative and drive meaningful impact.

Additional Details

• Location: This is a hybrid position based out of New York City, you will be expected to come into the office at least three days a week (Tuesdays, Wednesdays, & Thursdays) with additional days on occasion for client meetings.