About the Role
- Responsible for ensuring Attentive’s reporting platform is accurate, consistent, fast, and trusted across all customer touchpoints.
- Work closely with clients, Sales, Design, Data, and Engineering to define a clear reporting strategy.
- Own and evolve Attentive’s Reporting suite focusing on data foundations and client experiences.
- Improve client trust, reporting adoption, and Attentive’s ability to win and expand deals across channels.
What You’ll Accomplish
- Own the definition, alignment, and long-term health of core reporting metrics.
- Resolve inconsistencies caused by differing data or logic and implement guardrails.
- Partner with Data and Engineering to establish metric standards, documentation, and governance.
- Ensure customers experience a single, trustworthy version of the truth.
- Lead product discovery to understand pain points in reporting and analytics workflows.
- Develop strategy to reduce manual reporting burden and unlock Revenue Organization capacity.
- Own end-to-end delivery of reporting and analytics enhancements from requirements through iteration.
- Define success metrics for reporting efficiency and track improvements.
- Build feedback loops with internal teams and customers to evolve the product continually.
Your Expertise
- 4+ years of Product Management experience at a SaaS or data-driven company.
- Proven experience with data-rich products and simplifying complex information.
- Strong executor able to move from ambiguity to impact.
- Customer-obsessed with experience turning qualitative feedback into product decisions.
- Comfortable working cross-functionally with Design, Data Science, Engineering, and other Product Managers.
- Highly analytical with a track record of setting and evaluating measurable goals.
- Excellent communicator who can align diverse stakeholders behind vision and roadmap.
- Passionate about building reliable and trustworthy tools.
- Bonus: Experience with marketing platforms, analytics products, or SaaS reporting tools.
Perks and Benefits
- Competitive perks and benefits including health & wellness, equity.
- Full-time remote position based in the United States.
