Responsibilities

• Be part of Americas Operations managing operational topics for the Americas market.
• Act as key contact working closely with suppliers, warehouse, and logistics partners in LatAm.
• Collaborate with global operations team to connect procedures with market insights.
• Create and optimize smooth processes from product shipment to last-mile delivery.
• Work with Customer Excellence team to address customer concerns.
• Monitor sales velocity with Americas S&OP team and provide forecasting insights.
• Oversee and analyze operational workflow to optimize procedures.
• Create strategies to automate cooperation with suppliers and warehouse partners.
• Provide support for China offline business growth involving multiple stakeholders.
• Ensure efficient handling from order to cash to delivery.
• Conduct regular reviews to optimize operation cost and efficiency.
• Support multi-channel strategy for offline and online sales.

Requirements

• Graduation degree in Business Administration, International Business, Engineering, Production, or related field.
• Ideally, experience with operations, supply chain, or First Mile/Last Mile in Mexico.
• Fluent in English.
• Positive mindset for problem-solving and creative solutions.
• Enjoy teamwork and take ownership of tasks.
• Self-starter capable of working independently.
• Strong understanding of supply chain and production.
• Analytically strong with appetite for evidence-based decisions.
• Consider multiple aspects for pragmatic business decisions.
• Interest in fast scalable business models.

What we offer

• Personal and company growth to accelerate career goals.
• Exciting projects with dedicated international teams.
• Wellbeing activities.
• Hybrid home office policy.
• Flexible schedules.
• Pet-friendly office.
• Monthly salary plus pantry and restaurant vouchers.
• Benefits exceeding legal requirements.