Responsibilities

• Lead the strategy and execution for ingestion, normalization, and structuring of customers9 product catalog data to power recommendations and segmentation
• Partner with Data Science to define the roadmap for algorithmic recommendation strategies within messages and across channels
• Define targeting strategies leveraging customers9 affinity to products or categories for personalized messaging
• Own UI/UX features that help customers understand, configure, and test recommendations
• Craft and drive a multi-year strategy for recommendations
• Translate ambiguous customer needs and competitive signals into clear, prioritized roadmaps
• Partner closely with Data Science, Engineering, Design, and GTM to deliver high-impact features
• Develop objective frameworks for measuring model performance, customer adoption, and trust
• Operate with high autonomy, making decisions and tradeoffs amidst complexity
• Serve as internal evangelist for Product Recommendations across Attentive, enabling CS, Sales, and Marketing
• Help customers understand effectiveness and usage of recommendations
• Support experiments, betas, staged rollouts ensuring measurement rigor and quality
• Deeply understand the ecommerce ecosystem especially product feeds, personalization engines, and customer lifecycle marketing

Requirements

• 5 6+ years of Product Management experience, ideally with product recommendations
• Experience shipping algorithm-driven and/or personalization products at scale
• Strong product sense to simplify complexity into clear, actionable roadmaps
• Fluency partnering with Data Science teams; comfortable setting goals, reviewing model outputs, translating performance into roadmap decisions
• Proven track record driving adoption, crafting compelling narratives, enabling GTM success
• Excellent written and verbal communication skills, with executive-ready clarity
• Ability to thrive in fast-paced, ambiguous environments and drive decisions without perfect data
• Experience in ecommerce, recommendation engines, identity/graph systems, or CDPs is a plus

Additional Information

• US base salary range for this full-time position is $190,000 - $230,000 annually plus equity and benefits