Position Summary
- Own and evolve the product strategy and roadmap for client-facing digital health solutions built on the League platform
- Identify opportunities to deliver differentiated value through new capabilities, integrations, and optimizations
- Balance client-specific needs with platform scalability and long-term product vision
- Clearly articulate product direction, priorities, and trade-offs to internal and external stakeholders
Client-Facing Product Leadership
- Serve as the primary product management partner for external clients
- Lead product discovery with client stakeholders to deeply understand business goals, user needs, and healthcare workflows
- Translate client requirements into clear product requirements, value propositions, and success metrics
- Manage expectations and ensure alignment across clients, internal teams, and leadership
- Spend meaningful time working directly with clients (including occasional on-site engagement)
Delivery & Execution
- Own and prioritize the product backlog for client solutions, ensuring focus on highest-impact outcomes
- Partner with engineering, design, and delivery teams to drive execution through agile practices
- Actively participate in agile ceremonies, release planning, and iterative delivery
- Monitor product performance and client outcomes, using data and feedback to drive continuous improvement
Cross-Functional Collaboration
- Work closely with Customer Success, Sales, and Implementation teams to support successful client onboarding and ongoing value realization
- Collaborate with platform product teams to influence shared capabilities and platform evolution
- Act as a thought leader for digital healthcare product best practices within the organization
Requirements
- 8+ years of experience in Product Management or digital product delivery, with at least 3β5 years in senior or principal-level roles
- Demonstrated experience delivering digital healthcare products (e.g., health platforms, care navigation, benefits, provider tools, health data, or regulated consumer health solutions)
- Expert in modern product management practices, including discovery, roadmap development, and outcome-driven delivery
- Working knowledge of native/cross-platform mobile development frameworks and Web front-end frameworks (React, Angular, etc.)
- Proficient in measuring product performance, and experience working with product analytics tools (Pendo, Amplitude) and business intelligence platforms (Looker)
- Strong agile practitioner with experience leading iterative, value-driven delivery
- Exceptional communication, presentation, and stakeholder management skills
- Ability to influence without authority and lead through collaboration
- Confident engaging with senior client stakeholders and internal leadership
- Experience conducting A/B testing and designing experiments to evaluate solution performance and quantifiable behaviour change an asset