Responsibilities

• Own and run the end-to-end launch process for new courses, product releases, partner programs, and major GTM initiatives.
• Manage cross-functional launch cadences, including weekly standups, readiness reviews, and go/no-go checkpoints.
• Build lightweight systems in Notion or Airtable that improve visibility into timelines, milestones, owners, and dependencies.
• Ensure teams are aligned on goals, messaging, KPIs, and GTM requirements ahead of every launch.
• Translate complex updates from Product, Marketing, or LXD into simple, actionable plans and clear next steps.
• Identify risks early, manage dependencies, and drive resolution — stepping in tactically when needed and escalating when appropriate.
• Improve the efficiency and consistency of our GTM and launch processes over time, reducing friction and increasing speed.
• Lead select strategic operational initiatives that strengthen how Product works with cross-functional teams.
• Create clarity and calm in situations where information is ambiguous, priorities shift, or multiple stakeholders need alignment.
• Serve as a trusted operator and thought partner to Product leadership, helping us scale our launch engine as the portfolio grows.

Requirements

• 3–7 years in program management, product operations, strategic PMO, or similar cross-functional roles; preferably in the education or EdTech space.
• A builder, not just an operator — you thrive in environments where systems don’t exist yet and you’re excited to create clarity, structure, and workflows from scratch.
• Experienced driving GTM execution and cross-functional launches, ideally in a startup or high-growth environment where ambiguity is the norm.
• A clear, concise communicator who can distill complexity into simple, actionable direction that busy teams can execute on.
• Highly organized, detail-oriented, and capable of managing multiple simultaneous launch cycles without losing the thread.
• Strong business acumen — you understand the “why” behind product decisions and can anticipate risks, tradeoffs, and cross-functional impacts.
• Calm and solutions-oriented when priorities shift or information is incomplete; you bring order to chaos without over-engineering.
• Skilled at influencing without authority — you create alignment and momentum across Product, LXD, Marketing, Partnerships, and Operations.
• Pragmatic and simplicity-focused: you build lightweight, scalable systems rather than heavy processes.

Core values

• Focus on outcomes — students come first, always.
• Be trustworthy — deliver, be honest, have our backs.
• Be humble — we’re in this together.
• Be curious — continuous learning drives innovation.
• Be you — diverse thinking creates opportunity.
• You value and will contribute to a transparent, no B.S. culture.