Responsibilities

• Own the product roadmap and ruthlessly prioritize what we build next–and what we sunset–based on company OKRs, customer outcomes, and business impact.
• Own the full product lifecycle from discovery through launch.
• Define, track, and analyze product metrics to inform prioritization, measure impact, and iterate post-launch.
• Own the user experience and partner with Design to ensure usability, coherence, and experience quality, balancing user experience with technical constraints.
• Strengthen both customer and internal feedback loops, synthesizing feedback at scale and feeding learnings back into roadmap decisions.
• Write and maintain the core product specs (PRDs, one-pagers, user stories) for our first few product cycles to set the standard for the entire company.
• Live and breathe the customer's reality. Spend a third of your time in the market—running discovery, joining sales calls, and working with CS to deeply understand our users' jobs-to-be-done.
• Be the connective tissue for the entire company, ensuring that Engineering, Sales, and CS are aligned around a single, unified product vision.
• Partner with Engineering to improve planning accuracy, release quality, and cycle time. You will be the one to decide what "done" means.
• Inform our GTM strategy by partnering with Marketing and Sales to translate product capabilities into clear, compelling positioning and messaging.
• Own our pricing and packaging strategy, working with Sales and Finance to optimize for both new logo acquisition and expansion revenue.
• Partner with our security and DevOps teams to ensure our product meets the highest standards of compliance, data privacy, and security, supporting SOC 2 and customer diligence.

Requirements

• 5-8+ years in Product Management, with a proven track record of shipping complex B2B SaaS products.
• Experience in data/analytics platforms is a must, preferably including segmentation, data enrichment, predictive analytics, agentic workflows, and/or other types of machine learning.
• Strong preference for candidates from nimble, scrappy environments rather than large corporate backgrounds…we need builders, not maintainers.
• Demonstrated ability to thrive in a high-growth, fast-paced environment where you've had to build process from scratch and push ahead even when things aren't 100% clear.
• Exceptional written and spoken communication skills e.g.,you can command a room with customers and engineers alike.
• Experience in or adjacent to regulated markets (utilities, financial services) is a strong plus.
• Working knowledge of how organizations activate data segments to engage customers in changing behavior via email, sms, direct mail, and digital et al.
• A demonstrated ability to work closely with sales and marketing teams as well as customer success.

What Sets You Apart

• You have a bias toward shipping that borders on obsessiveness.
• You are a systems thinker who installs durable mechanisms, not one-offs.
• You can coordinate across multiple teams and find solutions that give stakeholders what they need to move faster.
• You are not afraid of hard conversations and can hold the line on scope and quality.
• You are a builder, not just a strategist. You get energy from being in the weeds of a problem.
• You see a fast-paced, high-growth environment not as something to avoid, but as a once-in-a-career opportunity.
• You take full ownership and don't make excuses, this means outcomes over effort.