Responsibilities
- Own the product strategy and roadmap for our EHR platform and integrations (Epic, Athenahealth, Cerner, MEDITECH, and others).
- Define where to partner deeply with EHRs, differentiate, and evolve as the ecosystem changes.
- Translate customer needs, commercial priorities, and competitive dynamics into clear product direction and execution plans.
- Partner closely with Engineering to deliver integrations that are dependable, scalable, and strategically aligned.
- Ensure integrations meet healthcare compliance and security requirements (e.g., HIPAA, SOC 2, interoperability standards such as HL7/FHIR).
- Establish standards for reliability, data quality, and performance across the EHR platform.
- Anticipate and address scale challenges as adoption, data volume, and use cases expand.
- Manage day-to-day product relationships with EHR vendors and integration partners.
- Coordinate certification efforts, roadmap alignment, and platform changes with external partners.
- Represent product priorities clearly and professionally in vendor discussions.
- Work with Partnerships, Sales, Customer Success, and Implementation teams to support deals and customer launches.
- Clearly articulate integration capabilities, constraints, and roadmap direction to the field.
- Incorporate customer and market feedback into ongoing product evolution and positioning.
Requirements
- 4β6+ years of product management experience, including ownership of platform or integration-focused products.
- Direct experience working with EHR systems or building EHR integrations (required).
- Experience managing external partners in complex, multi-stakeholder environments.
- Experience partnering with engineering teams on API-driven, data-intensive, or infrastructure-heavy products.
- Deep understanding of healthcare workflows, interoperability standards (HL7, FHIR), and regulated systems.
- Proven ability to balance execution rigor with longer-term platform and ecosystem thinking.
- Clear, confident communicator who can represent product strategy internally and externally.
- A pragmatic, decisive approach to tradeoffs across speed, quality, and strategic leverage.