Key Responsibilities

• Build and lead high-performing account teams focused on achieving client business outcomes.
• Manage client issues, escalations, and governance rhythms, including leading Agile ceremonies and alignment sessions.
• Coach product teams on fundamentals from discovery to delivery.
• Guide teams and stakeholders in managing actionable product backlogs and prioritizing work by client value.
• Champion a culture of continuous learning and process improvement across delivery engagements.
• Manage team performance, approve administrative processes, and foster trust and accountability.
• Consult on technical needs for pursuits and support client staffing and engagement ramp up.
• Elevate solutions and successes to Product Development Leaders for client showcasing.

Success Attributes and Skills

• Expertise mentoring teams through the full product development lifecycle.
• Expertise coaching Agile software development methodologies.
• Ability to coach Product Managers/Owners on managing actionable product backlogs.
• Servant-leader and coaching mindset focused on team empowerment and improvement.
• Strong planning, resourcing, and delivery skills.
• Executive-level communication and stakeholder management.
• Data-minded delivery accountability and positive attitude.

Minimum Qualifications

• 3 years relevant product leadership experience launching products.
• 3 years managerial experience delivering agile products.
• 1 year consulting experience, preferably with professional services or internal consultancy.

Additional Experience Desired

• 1+ years hiring, managing, and developing individual contributors.
• Experience using metrics to inform design decisions and drive change.
• Excellent English verbal and written skills.
• Ability to travel occasionally (~1-2x/year) to client locations.
• Bachelor’s degree or higher in related field beneficial but not required.