Position Summary

• Support delivery and evolution of client-facing digital health solutions.
• Mid-level role, developing product ownership with senior guidance.
• Work with product, engineering, design, and client teams to translate needs into product outcomes.
• Hands-on execution with exposure to strategy, client interaction, and decision-making.

Product Ownership & Delivery

• Own and manage areas of product backlog for client solutions.
• Support roadmap planning with insights and delivery estimates.
• Identify opportunities for improvements and integrations.
• Communicate status, risks, and dependencies.

Client-Facing Product Support

• Support Senior Product Managers with clients and stakeholders.
• Participate in discovery sessions to understand client goals.
• Translate client requirements into user stories and success measures.
• Balance client needs with platform scalability.

Delivery & Execution

• Manage and prioritize backlog items for timely delivery.
• Collaborate with engineering and design in sprint planning and execution.
• Participate in agile ceremonies: stand-ups, reviews, retrospectives.
• Support release coordination, validation, and post-launch follow-up.
• Track product performance and client feedback for improvements.

Cross-Functional Collaboration

• Collaborate with Customer Success, Implementation, and Sales teams for client onboarding and success.
• Partner with platform product teams for shared capability alignment.

Experience & Background

• 3–5 years of product management, business analysis, or digital product delivery experience.
• Exposure to digital healthcare products or solutions.
• Experience supporting external clients or client-facing delivery.
• Familiarity with healthcare privacy, security, and regulatory considerations is an asset.
• Experience with platform-based or configurable products is a plus.

Product Management Skills

• Foundation in backlog management, requirements definition, delivery support.
• Experience in agile teams and cross-functional collaboration.
• Ability to break down problems into actionable tasks.
• Use data, metrics, and feedback to inform decisions.
• Experience with product analytics and business intelligence tools.

Communication & Collaboration

• Clear written and verbal communication skills.
• Comfort collaborating with multiple teams and stakeholders.
• Organized and dependable with ability to manage priorities.
• Eager to learn and grow product management skills.

Security-Related Responsibilities

• Ensure access management compliance per role.
• Execute company policies and procedures within team.
• Notify HR, Legal, Compliance & Security of incidents or policy violations.
• Compliance with Information Security Policies.