Core Accountabilities

• Deep Knowledge of the Customer: You are the acknowledged expert on our users and customers52 their issues, pains, desires, how they think, work, and buy. You spend significant time with customers and translate those insights into compelling, evidence-based product opportunities that earn the trust of engineering and design teams.
• Deep Knowledge of the Data: You are comfortable with both quantitative and qualitative analysis. You use analytics tools, sales data, and A/B testing to understand patterns and validate hypotheses, combining hard data with customer insights to make informed decisions.
• Deep Knowledge of Your Market and Industry: You understand the competitive landscape, track key technology and customer trends, follow industry analysts, and stay current on cybersecurity, risk management, and compliance developments. You bring market intelligence to product strategy discussions.
• Product Discovery and Risk Mitigation: You systematically address value risk, usability risk, feasibility risk, and business viability risk before building. You validate ideas using the fastest, cheapest methods possible52through discovery framing, prototyping, testing, and experimentation52to provide evidence, not opinions, about what's worth building.

Responsibilities

• Own product backlog management, prioritization, and sprint planning in alignment with company and product strategy
• Translate customer needs, market insights, and validated opportunities into clear user stories, acceptance criteria, and product requirements
• Partner closely with Engineering to guide solution design, clarify tradeoffs, and ensure timely, high-quality delivery
• Accept completed product work by validating functionality, usability, and alignment with requirements
• Serve as the connective tissue between Product, Engineering, Customer Support, Sales, and Marketing
• Work with Customer Support and Customer Success to prioritize bugs, enhancements, and technical debt based on customer impact
• Collaborate with Marketing to articulate product value, differentiated capabilities, and new feature releases
• Maintain and improve product documentation and release communications
• Train internal teams52including Sales, Marketing, and new employees52on product functionality and use cases
• Continuously improve product processes, tooling, and operating rhythms to help the team scale effectively

Required Experience and Skills

• 5 6+ years of experience in Product Management roles with demonstrated success in customer discovery, data analysis, and product delivery
• Proven ability to determine what's worth building through rigorous product discovery and validation
• Evidence of developing deep customer knowledge and using it to drive product decisions
• Strong analytical skills with experience using analytics tools, conducting A/B tests, and interpreting both quantitative and qualitative data
• Track record of staying current on market trends, competitive landscape, and industry developments
• Experience addressing value, usability, feasibility, and business viability risks through discovery techniques
• Demonstrated ability to deliver intuitive, high-quality user experiences that customers love
• Strong product judgment52able to balance customer needs, technical constraints, and business priorities
• Experience translating complex requirements into clear, actionable user stories and specifications
• Strong written and verbal communication skills, including comfort presenting evidence-based recommendations to customers and executive stakeholders
• Experience working cross-functionally with engineering, design, marketing, and customer-facing teams
• Comfortable reviewing technical designs, APIs, and system workflows without needing to be an engineer

Strongly Preferred

• Familiarity with cybersecurity, risk management, compliance, or regulated industries
• Experience working with compliance or security frameworks (e.g., NIST, ISO, SOC 2, PCI, HIPAA)
• Background working in GRC, CCM, automation, or continuous compliance domains

Bonus Points For

• Prior experience at a high-growth startup or scaling SaaS company
• Background in technical writing, enablement, or product marketing
• Formal training in product discovery methodologies
• Scrum, Agile, or Product Management certifications

What Makes You Exceptional

• You are smart, creative, and persistent. You have a genuine passion for products and for solving customer problems. You don't just take requirements and execute52you challenge assumptions, ask hard questions, and dig until you find the truth.
• You earn the respect of engineers and designers by showing up with evidence, not just opinions.
• You're excited by ambiguity and see it as an opportunity to discover something valuable rather than a problem to avoid.