Role Location and Type

• Principal Product Manager (IC)
• London HQ (Oval) | Hybrid (3 days in office)
• Full-time

Our Vision

• Every child deserves a better start toward the best possible future.
• The right educator in the right classroom at the right time can change a child’s chances and, at scale, a nation’s trajectory.
• Too much time, money, and talent are lost to inefficiency in education systems.
• Zen Educate uses technology to help schools save money, help educators find rewarding work, and build a better-educated society investing in every child.

Role Overview

• This individual contributor role demands leadership in product operation, defining problems, finding leverage, turning ambiguity into momentum.
• Focus is on outcomes rather than specific solution types; solutions may be features, operational tweaks, metrics, or mindset shifts.

Responsibilities

• Frame real problems and find the shortest path to validating them.
• Combine qualitative and quantitative data to guide priorities.
• Collaborate with design, engineering, and operations to ship, learn, and iterate.
• Define success metrics linked to business outcomes.
• Improve product processes via tools, habits, and feedback loops.
• Engage in shaping, testing, user communication, removing blockers, and focusing teams on impact.

Candidate Profile

• Calm in chaos, curious in uncertainty, natural mediator maintaining alignment.
• Knows when to lead and when to let others run.
• Restless learner who enjoys shaping ambiguous ideas into testable proposals.
• Prefers fast movement once clarity is achieved.
• Enjoys learning, shipping, and seeing tangible change.

Experience

• 10+ years building and scaling digital products or systems with measurable impact, preferably in EdTech or related sectors.
• Experience running discovery, experiments, and delivery end-to-end across multiple product lines.
• Setting strategic goals and driving product delivery to achieve them.
• Comfortable working with data tools such as spreadsheets, dashboards, BI systems, or SQL.
• Strong collaboration with engineering, design, operations, sales, and growth teams.
• Demonstrated ability to simplify complex problems and systems.

Benefits

• Work that directly improves children’s futures.
• Competitive salary and stock options.
• 25 days holiday plus bank holidays.
• Health and life insurance.
• Cycle to Work and Electric Vehicle schemes.
• Coaching and development support.
• Culture valuing clarity, pace, sustainability, and kindness.

Hiring Process

• Introductory chat focusing on real conversation.
• Product deep dive discussing candidate's thinking, experience, and lessons.
• Competency and behavioral interview.
• Task and team meeting sharing impacts and expectations.

Diversity and Inclusion

• Committed to creating a safe, inclusive, and equitable environment.
• Values diverse backgrounds and perspectives to build a fair and compassionate workplace.
• Welcomes applicants from varied experiences and promotes inclusive culture.