Responsibilities

• Drive Adoption & Activation Strategy: Stay on top of usage data, behavioural insights, and market trends to develop user onboarding and activation strategies. Define and evolve activation metrics. Identify and remove friction points.
• User-Centric Product Discovery: Engage with users to understand goals, blockers, and validate hypotheses through research and testing. Work with Design and Engineering to ship intuitive product experiences.
• Boost Engagement & Retention: Design and iterate features and nudges to increase frequency of use, habit formation, and retention.
• Champion a Product-Led Culture: Promote data-informed, experimentation-driven product development. Help other teams understand adoption and retention levers. Share insights that contribute to product-led growth.

Requirements

• Proven product management experience in fast-paced environments.
• Ability to thrive in ambiguity, prioritize, and bring order to chaos.
• Exceptional product sense with anticipation of edge cases and tradeoffs.
• Deep user empathy and strong UX instincts.
• Ownership and bias for action to fix issues and iterate.
• Data fluency including SQL knowledge and intuition.
• Ability to influence without authority across teams.
• Clear and efficient communication skills.
• Versatile generalist comfortable managing varied challenges.

Nice-to-haves

• Experience with growth experimentation and A/B testing.
• AI product background including handling prompts and failure states.
• Coding and SQL skills.
• Experience in remote-first environments.
• Entrepreneurial and early-stage startup experience.