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UpKeep
UpKeep
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Position Summary

  • Own the strategy, roadmap, and delivery for a core product area.
  • Partner with Engineering, Design, Data, Customer Success, and Go-to-Market teams.
  • Build products that drive measurable business outcomes in a Series B environment.

Essential Functions and Responsibilities

  • Own product strategy and roadmap translating company goals into clear outcomes and milestones.
  • Lead product discovery through research, data analysis, and user engagement.
  • Drive product delivery: write requirements, align stakeholders, and partner with teams to ship releases.
  • Prioritize balancing customer value, revenue, operational needs, and technical investments.
  • Define and track success metrics and iterate post-launch.
  • Coordinate experiments and share learnings.
  • Manage dependencies, communicate timelines, risks, and tradeoffs.
  • Champion product quality and usability ensuring consistency across experiences.

Experience

  • 6+ years of product management experience building B2B SaaS or technology-enabled products.
  • Proven ability to lead cross-functional teams from discovery to delivery with strong bias toward action.
  • Strong product judgment with ability to make decisions with incomplete information.
  • Fluency with data and analytics tools to generate actionable insights.
  • Excellent written and verbal communication to influence without authority.
  • Experience with agile development teams and modern product delivery practices.
  • Comfort collaborating with distributed teams and managing cross-time-zone execution.

Knowledge

  • Comfortable working with raw data sets to develop actionable insights.
  • Ability to tell persuasive stories in digestible formats.
  • Ability to see the big picture while maintaining attention to detail.
  • Proactive, entrepreneurial mindset with success in high-growth contexts.
  • Excellent verbal and written communication skills.
  • Experience in high-growth startups owning outcomes end-to-end.
  • Experience building AI-enabled features or responsibly shipping machine learning products.
  • Experience partnering with Sales/Marketing on pricing, packaging, and go-to-market execution.

Desired Behaviors

  • Receptive to change and flexible adopting improved processes.
  • Initiates action and is results-oriented, taking responsibility for outcomes.
  • Manages workload making timely decisions and solving problems.
  • Technically proficient to achieve expected outputs.
  • Takes responsibility for own learning and is open to feedback.
  • Communicates ideas respectfully and listens to diverse perspectives.
  • Works collaboratively fostering teamwork and positive work environment.
  • Displays ethical character with integrity and accountability aligned with company values.
  • Acts as a good citizen of the company.
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