Staff Product Partnerships Manager - Mercury Bank

Role Overview

• Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury's banking infrastructure
• Build and maintain Mercury's core banking partner ecosystem in support of charter ambitions
• Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
• Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
• Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
• Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
• Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners

Qualifications

• 8+ years of relevant experience in banking, fintech, or financial services, with deep familiarity working with regulated financial institutions
• Experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners
• Strong partnership leadership skills and ability to own complex, high-stakes relationships
• Excellent communicator and highly organized project manager comfortable with many stakeholders
• Empathy, especially in highly regulated and constrained environments
• Strong product sense and interest in financial infrastructure enabling customer outcomes
• Effective negotiator experienced in complex commercial and regulatory discussions
• Technically inclined or comfortable interfacing with engineering and compliance teams
• Ability to manage multiple critical initiatives simultaneously while staying calm and focused
• Creativity within regulatory and operational constraints
• Customer-first mindset approaching problems from the customer perspective
• Ability to simplify complex systems and regulatory requirements into clear, documented processes