Position Overview

• Lead the scaling and maturation of the SpryCIS product management organization.
• Manage three specialized teams totaling 11+ product professionals supporting SpryCIS.
• Design and implement operating systems, frameworks, and rituals for a high-performing product organization.
• Establish capacity planning rigor, clarify workload management, implement stakeholder engagement models.
• Build infrastructure for proactive product management and business visibility.
• Balance operational management (40%), systems building (40%), and hands-on product work (20%).

Organizational Structure

• Lead evolution from single-team to three specialized teams: two SpryCIS Product Teams and one Product Intake Team.
• Recruit team leads and facilitate team transitions maintaining momentum on commitments.

Responsibilities

• Lead and develop Team Leads and Product Owners through coaching and performance management.
• Recruit and onboard additional team leads and Product Owners within 12 months.
• Manage capacity allocation and prioritization across commitments and initiatives.
• Ensure realistic forecasting and consistent delivery on client timelines.
• Build strategic relationships with Sales, Client Solutions, and Engineering.
• Monitor team velocity, identify bottlenecks, and address over-allocation risks.
• Collaborate on scalable capacity planning systems and frameworks.
• Establish visibility into workload, constraints, and team performance.
• Lead process improvement initiatives to enhance effectiveness and predictability.
• Implement tools and metrics for data-driven decision-making and resource allocation.
• Drive change management for new working methods.
• Develop deep knowledge of SpryCIS capabilities, architecture, and roadmap.
• Support Product Owners on complex challenges and client engagements.
• Mentor Product Owners and translate strategic decisions into executable product plans.

Qualifications and Competencies

• 5+ years in product management with hands-on experience and leadership responsibility.
• 3+ years managing Product Managers or Product Owners, including managers.
• Proven track record scaling product teams in high-growth B2B SaaS or enterprise software.
• Experience building product management processes and operating systems.
• Strong capacity planning and resource management skills.
• Enterprise B2B experience with sales cycles shaping the roadmap.
• Product expertise, systems thinking, operational rigor, and change management capabilities.
• Excellent coaching, stakeholder management, and communication skills.

Highly Valued

• Experience in utilities industry or highly regulated B2B sectors.
• Knowledge of product management at scale and frameworks for large organizations.
• Familiarity with Atlassian tools and capacity planning software.
• Experience managing product teams supporting multiple agile teams.
• Understanding of balancing platform development with client-specific needs.

Not the Right Fit If

• No experience managing managers or building organization structure.
• Lacking B2B enterprise product experience.
• Prefer strategy over operational execution exclusively.
• Have not worked in high-growth scale-up environments.
• Looking for a pure strategy role.

Work Environment

• Remote-first environment with flexible working hours across North America.
• Full-time position.
• Locations include Ontario, Halifax, Nova Scotia, New Brunswick, Newfoundland & Labrador, and Charlottetown, Prince Edward Island.