Summary of role

• The Director/VP of Product Management role combines deep product expertise with exceptional leadership capabilities to champion product excellence and organizational success by delivering products that meet market needs and company goals.
• Responsible for developing comprehensive product roadmaps that prioritize conflicting stakeholder needs while maintaining product focus, strategic development and excellence.

Responsibilities

• Product Portfolio Oversight: Oversee complete product lifecycle from conception to launch and beyond including tracking product and market analytics to inform decisions and define KPIs.
• Prioritize features, manage trade-offs, and ensure products meet market demands and customer expectations.
• Cross-Functional Collaboration: Work with other leaders and teams to ensure alignment across business stakeholders, product, engineering, marketing and development.
• Communicate development progress, suggestions, and concerns internally; provide solutions if roadblocks arise.
• Business and Financial Management: Allocate budgets and develop strategies to increase revenue and profitability through product initiatives.
• Market Intelligence: Analyze market trends, opportunities, and competitive landscape to identify emerging opportunities and position products competitively.
• External Presence: Serve as the face and voice of the product via speaking engagements, press, thought leadership, and industry conferences.
• People Leadership: Build and lead high performing teams by setting direction, managing performance, developing talent, and mentoring.

Qualifications

• Experience launching and scaling innovative, customer-centric products that provide sustainable competitive advantages.
• Expertise in user experience principles, market trend analysis, and competitive analysis.
• Experience in large group insurance and self-funded market product development.
• Ability to develop short and long term product roadmaps to the ASO market.
• Strong communication skills to convey product vision and strategy to technical and business audiences.
• Experience managing disciplined product development lifecycle and digital products driving revenue, retention, and customer satisfaction.
• Familiarity with product management tools, metrics, agile methodologies, and software development processes.
• Bachelor’s degree required, advanced degree preferred.
• 10 years of product management or related experience, 5 years in large group insurance/self-funded market.
• 5 years of leadership experience managing and scaling product teams.

Preferred Qualifications

• Experience in stop loss and captive program setup, and fully insured or provider reinsurance preferred.
• Understanding of clinical care, primary care, EMR, clinical space, health plan and virtual care delivery is a plus.

Work Location

• Assigned to Buffalo or NYC Office with hybrid remote work ability.
• Strong candidates may be considered to work remote.

Leadership Skills & Behaviors

• Strategic Thinking: Ability to identify patterns and articulate clear options moving forward.
• Business Acumen: Quick understanding of risks and opportunities beyond own function.
• Systems/Analytical Thinking: Holistic and conceptual thinking with clear communication.
• Flexibility: Energized by new experiences, able to work through ambiguity effectively.
• Communicate, Clarify, Coach, Connect, Customize: Engage team members through clear vision, expectations, coaching, and tailored support.