About the role

• Co-create, coordinate and facilitate your team's product discovery process
• Work with cross-functional collaborators, such as engineers, product designers, and marketers, to validate product ideas through a variety of product discovery frameworks and methods
• Work closely with users and stakeholders to understand their needs and objectives, and to gain a deep understanding of the problem space through workshops and research
• Conduct secondary and primary research, prototyping, and experiments (e.g. defining and understanding of proto-personas, customer journeys, customer interviews)
• Translate customer insights into prioritized product ideas or experiments to be tested on the market and with customers
• Synthesize data to make strategic evidence-based recommendations founded on the business, market, and customer needs
• Facilitate and actively collaborate in the development of business models, go2market plans, and early-traction tactics for products to be launched in collaboration with our clients, the product team, and other experts (e.g. marketing)
• Facilitate agile ceremonies in order to deliver a product or product initiatives in a timely manner and agreed on the quality

About your experience

• Minimum of 3 years of proven experience in product management with digital products or in a similar product role at a Mobility, last mile, or quick delivery Startup.
• A track record of launching consumer-facing digital products and services (B2B or B2C)
• Experience working with scale-ups
• Ability to create and execute a customer discovery process to gather pains and opportunities
• Ability to design and run various ideation workshops
• Presentation skills and storytelling
• Understanding of how to integrate analytics into a product for generating useful information
• Understanding of the importance of branding and when it's important and when it's not
• A strong understanding of value proposition design and what makes for a successful venture
• Excellent verbal and written communication skills with the ability to communicate and influence stakeholders at all levels
• Knowledge of modern development practices like agile and scrum
• General understanding of the technical aspects in digital product development with the ability to work closely with technical engineers and get the best out of them
• Strong design sense with the ability to collaborate with designers to produce great work
• Ability to manage stakeholders across the business and clients
• Passion for digital products and human-centered design
• Dependable, enthusiastic, curious with great energy and the ability to work in a fast-paced, dynamic environment
• Fluent English

Nice to have

• Knowledge of lean startup techniques and what a good MVP should be across B2B and B2C
• Technical, consulting, or design background
• Understanding of metrics and how to define them for different companies and products
• Understanding of behavioral psychology and how to make products with high engagement and stickiness
• Understanding of the growth process across Acquisition, Activation, Retention, Referral and Revenue