Responsibilities
- Own and evolve Arcade’s GTM systems and automation, designing AI-powered workflows across the full customer journey — from inbound routing and enrichment to deal execution, onboarding, expansion, and renewals.
- Identify friction across the funnel and turn it into scalable solutions, designing system improvements, running GTM experiments, and operationalizing what performs.
- Integrate and optimize Arcade’s GTM tech stack, ensuring reliable data flow across Salesforce, enrichment platforms, engagement tools, analytics, and AI systems.
- Maintain accurate, trusted GTM data foundations, including schemas, governance standards, and reporting that improve visibility and decision-making.
- Partner closely with GTM leadership to support forecasting, pipeline visibility, segmentation, routing logic, and rules of engagement as Arcade scales — while continually evaluating new technologies to help make our GTM motion increasingly AI-first.
Skills and Qualifications
- 2–4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, or a related role in a high-growth B2B SaaS environment.
- Strong hands-on experience with Salesforce, Clay, and modern GTM tooling —including automation, enrichment, engagement, and analytics.
- Exposure to AI-powered GTM tools and strong judgment around where AI meaningfully drives efficiency.
- The ability to translate business goals into scalable systems, turning ambiguous GTM needs into clear workflows and technical solutions.
- Comfort working with GTM data and reporting, including schemas, governance, and dashboards that improve visibility and decision-making.
- A systems-first mindset, with ownership, curiosity, and comfort operating in fast-moving environments.
Nice-to-haves
- Exposure to Marketing Ops fundamentals, including lead lifecycle definitions and basic handoff processes between Marketing and Sales.
- Understanding of campaign attribution and how marketing activity ties to pipeline and revenue reporting.
- Appreciation for campaign and CRM data hygiene, including naming conventions and clean metadata.
- Experience supporting or working alongside CRM–MAP integrations (e.g., Salesforce and HubSpot).
Benefits
- Competitive salary and meaningful equity
- Unlimited PTO and sick days
- 401k, and top tier Health, Dental and Vision insurance
- Remote work stipend and commuter benefits
- Meeting light culture
- Biannual company retreats
- Latest productivity software such as Notion, Linear and Superhuman
- A team that values diversity and inclusion
