Product Strategy & Vision

• Define and own the API product vision, long-term strategy, and roadmap, aligning with company goals and customer integration needs.
• Identify opportunities to expand our API offerings to support new financial products, data capabilities, and partnership integrations.
• Implement industry best practices in API-first products to ensure we meet and exceed scale, security and compatibility standards

API Product Development & Lifecycle Management

• Translate business and client integration requirements into detailed product requirements, user stories, and API specifications.
• Work closely with engineering and architecture teams to design RESTful API endpoints, data models, versioning standards, authentication mechanisms, and integration workflows.
• Prioritize API features, enhancements, and technical debt based on customer impact, business value, and engineering capacity.
• Manage full lifecycle of API products including development, testing, documentation, versioning, deprecation, and migration planning.

Customer & Partner Integration Enablement

• Act as the primary product-facing technical liaison to client engineering teams, understanding integration requirements and helping them adopt our APIs successfully.
• Lead discovery sessions with clients to map data flows, identify integration challenges, and propose API-based solutions.
• Support technical onboarding by ensuring clear documentation, sample code, sandbox environments, SDKs, and troubleshooting guides.
• Collaborate with implementation and support teams to resolve integration issues and optimize API usage.

Cross-Functional Collaboration

• Work closely with engineering leads to ensure technical feasibility, scalability, performance, and security of API products.
• Partner with security, risk, and compliance teams to ensure APIs meet regulatory requirements and follow best practices for data protection.
• Collaborate with product marketing to articulate API capabilities, value propositions, and go-to-market messaging.
• Coordinate with sales and client success to provide technical product insights and support pre- and post-sales discussions.

Technical Leadership & API Governance

• Establish and maintain API governance standards including versioning, documentation guidelines, lifecycle management, and design best practices.
• Evaluate and integrate third-party technologies, APIs, and data services that enhance our product ecosystem.
• Work with our engineering teams to ensure reliable API deployment pipelines, monitoring, alerting, and uptime performance.
• Drive continuous improvements to API usability, developer experience, performance, and reliability.

Qualifications

• 5–8+ years of experience as a Technical Product Manager or similar role, with at least 3 years specifically managing API products or technical platforms.
• Strong understanding of RESTful API design, data modeling, authentication/authorization frameworks, and integration patterns.
• Hands-on experience working with client engineering teams to enable API adoption or build integrations.
• Skilled in translating complex technical concepts into clear product requirements.
• Experience with cloud platforms (AWS, GCP, Azure) and modern DevOps practices.
• Familiarity with third-party APIs, middleware, data integration solutions, or enterprise integration patterns.
• Strong technical acumen, analytical mindset, and ability to understand system architectures and data flows.
• Excellent communication skills with the ability to interface effectively with technical and non-technical stakeholders.

Preferred Qualifications

• Background in fintech, banking, payments, or financial services.
• Prior work with API gateways, developer portals, and API management tools (e.g., Apigee, Kong, AWS API Gateway)
• Prior experience with IPaaS solutions such as Mulesoft, Zapier, Workato
• Prior experience working with 3rd party vendors/consultants in developing client solutions (e.g. Delloit, Alpha)
• Understanding of regulatory considerations relevant to APIs (e.g., PCI DSS, SOC2, GDPR, Open Banking).

Success Metrics

• Increased adoption and usage of core APIs by clients and partners.
• Reduced integration timelines and improved developer experience.
• Clear and well-defined API documentation, versioning practices, and governance.
• Delivery of API roadmap milestones on time and with high quality.
• Enhanced reliability, performance, and security of the API platform.