Your Company

As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence. Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence. We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place. But hey, don't take our word for it. Hear what current and former Flockers have to say about their experience.

Product Manager

Your Work

• Own our product backlog, defining and prioritizing features that empower nonprofits to effectively market to their audiences.
• Reporting directly to the VP of Product, use data, research, and personal discretion to make product decisions that deliver customer and company value.
• Work with design and engineering teams to turn customer needs into actionable features and ensure successful implementation across development sprints.
• Collaborate closely with the Customer Education team to ensure they have the information needed to document features and provide effective training for both internal teams and external customers.

Your Experience

• 3-5 years of experience in product management, ideally in a SaaS or digital platform environment.
• Ability to prioritize and manage a product backlog aligned with customer needs and business goals.
• Skilled in collaborating with cross-functional teams, including product design, engineering, and customer education.
• Strong analytical skills, with experience leveraging user research and product usage data to inform decisions.

Your Qualities

• Insightful and customer-focused: You bring a deep understanding of user needs and align them with Feathr’s mission to empower nonprofits.
• Organized and decisive: You can balance multiple priorities and make informed decisions to optimize the product’s impact.
• Excellent communicator: You can clearly articulate product requirements, balancing technical details and strategic vision.
• Collaborative by nature: You thrive in cross-functional environments, fostering partnerships across teams to achieve shared goals.
• Proactive problem solver: You anticipate challenges before they arise and devise creative, practical solutions to overcome them.
• Detail-oriented thinker: You catch the small but critical details that can make or break a feature’s success, ensuring no element is overlooked.
• Data-driven and analytical: You rely on metrics and research to inform your decisions, continuously iterating to achieve the best outcomes.
• Curious and innovative: You’re always exploring new ideas and approaches to enhance the product and deliver meaningful value to users.

Your Day

• Conduct customer interviews, surveys, focus groups and other forms of research activities to understand product challenges, solutions, and opportunities.
• Analyze usage metrics and other data to understand feature and product performance.
• Write, prioritize, and refine the product backlog to ensure alignment with company and customer needs.
• Collaborate with the senior product designer to scope and design feature requirements.
• Partner with engineers during development, providing guidance and feedback to align features with product goals.
• Work with the Engineering Manager to finalize sprint plans, ensuring clear priorities and realistic timelines.
• Coordinate with the Customer Education team to provide them with necessary product details, helping them document features and train internal teams and customers effectively.

Compensation

Compensation range for this role is $75,000 - $85,000 annually dependent on experience with the potential to earn an additional 12% of base salary. In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, office food, and social events, not to mention being a part of a supportive and motivated Professional Product Engineering team.

Location

This position is remote for candidates located within the United States, with preference given to those who reside in the Eastern or Central time zones. There is also an option to work from our headquarters in Gainesville, FL.

Interview Process

• HR Information Screen - The Talent Acquisition Team will invite candidates that move forward to a 20-30 minute virtual interview.
• Hiring Manager Interview- 60 minute virtual meeting with the Hiring Manager.
• Work Assignment - Candidates will be given a work assignment prompt.
• Panel Interview - 1 hour interview with two to three key members of the team.
• Reference Check - Candidates will be asked to provide three professional references.
• Offer - The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate.

Benefits & Perks for full-time employees

• Full vision and dental, 99% health insurance.
• Flexible Work Schedule.
• Sick time for when you need to take care of your physical or mental health.
• Vacation Time Extended Summr + Wintr Breaks.
• Parental Leave.
• Wellness Reimbursement Credit.
• Home Office Stipend.
• Professional Development Budget.
• Team hangouts and events.

Culture

Feathr defines culture as the secret sauce that makes our flock members want to come to work every day and do their best work.