About the Company
We are backed by leaders at Stripe, Coinbase, Seven Seven Six, and pro athletes like Tom Brady and Giannis Antetokounmpo.Mission
Build the best, fastest, and most scalable vault experience for collectibles.Summary
Weβre hiring a Senior Product Manager to own Altβs Vault end-to-end β from the moment an item arrives at the vault to the moment it leaves. This role owns all internal vault workflows, tooling, SLAs, logistics, and activation paths that turn physical collectibles into liquid, revenue-generating inventory.The Vault is a profitable, high-throughput business unit and a core growth engine for Alt. This PM is the GM of the Vault experience, responsible for ensuring the vault can scale volume, activate inventory faster, and deliver a world-class, AI-enabled experience across domestic and international customers.
This role has direct influence on the Vault P&L through speed, cost, quality, and inventory activation. While this role does not own the P&L outright, it materially shapes unit economics and growth. It will also play a central role in enabling future expansion opportunities.
This is a large, meaty role with real operational, technical, and business impact β ideal for a builder who wants to apply modern software and AI to a complex physical system.
Responsibilities
- End-to-End Vault Lifecycle
- Own the full lifecycle of items from arrival at the vault to exit
- Define and enforce predictable, measurable SLAs at every stage
- Continuously identify bottlenecks and failure modes and remove them systematically
- International Shipping & Logistics
- Own international shipping workflows, including customs, insurance, labeling, and carrier integrations
- Build scalable systems that support global customers with speed and reliability
- Reduce friction, delays, and risk in cross-border logistics
- Internal Tools, Automation & AI
- Own the roadmap for all internal Vault tools
- Design systems for queue management, prioritization, labeling, SLAs, and exception handling
- Inventory Activation & Liquidity
- Partner cross-functionally (Pricing, Auctions, CX, Risk) to ensure vaulted inventory is listed, activated, and monetized quickly
- Quality, Reliability & Trust
- Define and manage error rates, rework, and exception taxonomy
- Roadmap, Execution & Business Influence
- Build and own the quarterly Vault roadmap tied directly to business outcomes
Metrics Youβll Own
- Time-to-Liquidity (Median + P90)
- KPIs
- Ingest SLA and outtake SLA adherence
What Great Looks Like (6 Months)
- Material reduction in median and P90 time-to-liquidity
- A weekly Vault operating dashboard actively used by leadership
Who You Are
- You are a highly driven, systems-oriented Product Manager
- 5-8+ years of Product Management experience in operationally complex environments
Bonus Experience
- Experience with fulfillment centers, warehousing, logistics, or 3PL operations
What Youβll Get From Us
- A seat at the table to help shape the future of Alt
- Autonomy and ownership on projects that matter
- Flexible vacation policy
