Primary Duties
- Own the end-to-end product lifecycle for a new AI product, from discovery through launch and iteration
- Define product vision, strategy, and roadmap grounded in deep customer understanding and AI/ML feasibility
- Partner with MLE and prompt engineering to evaluate AI model capabilities, define guardrails, and design human-in-the-loop experiences
- Design and run rapid experiments to validate hypotheses about AI-powered features and customer value
- Write clear product specs, success criteria, and evaluation frameworks for AI features (including accuracy, safety, and user trust metrics)
- Collaborate cross-functionally with engineering, design, CSMs, and leadership to ship and iterate
- Develop and maintain a competitive understanding of the AI landscape in ecommerce/SMS
- Serve as the internal and external evangelist for the AI product vision
What We'll Love About You
- 5+ years of product management experience, with 2+ years working on AI/ML-powered products
- Direct experience taking a product from zero-to-one (greenfield builds, not just incremental optimization)
- Experience in ecommerce SaaS, martech, or messaging platforms is highly preferred
- Deep technical fluency with AI/ML concepts: you can discuss model architectures, prompt engineering, evaluation metrics, and data pipelines with engineering partners
- Strong product intuition for when AI adds real value vs. when it doesn't β you are not an AI hype person, you are an AI pragmatist
- Demonstrated ability to ship fast, learn from data, and iterate β you prefer shipping v1 over perfecting a PRD
- Excellent written and verbal communication; you can make complex AI concepts accessible to merchants, CSMs, and executives
- Hands-on experience using AI tools (ChatGPT, Claude, Copilot, etc.) to amplify your own PM work
What You'll Love About Us
- Salary range of USD $150k-$206k base plus significant equity (we do not have geo based salaries)
- High growth startup - plenty of room for you to directly impact the company and grow your career!
- Work from home (or wherever)
- Fun - Weβre passionate and enjoy what we do
- Competitive compensation and opportunity for equity
- Flexible paid time off
- Health, dental, vision insurance
