About Monzo

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Role Overview

📍Barcelona or London | 💰 Open to experience ➕ plus stock options & Benefits | Product at Monzo

Key Responsibilities

• Leading one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo.
• Help build the platform, capabilities and app structure needed to optimise a customer’s in-app experience and engagement.
• Define the strategy and set a high bar for impact and execution, requiring complex stakeholder alignment across multiple teams.

What We’re Looking For

• Build a product vision and strategy for your area, ensuring alignment with Monzo’s goals.
• Effectively communicate and inspire people by sharing the right context at the right time.
• Collaborate with engineering, design, data, research, marketing and other teams to create a strategy and deliver.
• Define, deliver and measure the impact of customer-focused personalisation and discovery experiences.

Qualifications

• Seasoned product manager with experience launching world-class products at a fast-growing company.
• Experience launching a consumer product within an EU market.
• Data-driven approach with a track record of collaborating with data scientists or machine learning experts.
• Ability to systematically break down and solve complex problems.
• Good judgment in complex situations with often no clear right answer.
• Resilience to challenge the status quo with creative ideas.
• Effective collaboration with diverse teams across different working styles.
• Strong storytelling skills to motivate and energize people.
• Passionate about building value for customers and excited about Monzo’s mission.
• Intellectually honest about performance and committed to continuous improvement.
• Fast learner who enjoys sharing knowledge and experience.

Benefits

• Base salary depending on experience + equity + stock options & benefits.
• Flexible working hours that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.

Application Process

Our average process takes around 5-6 weeks but we will always work around your availability. We have guidelines on using AI to ace your application and interview, and we will communicate throughout the process. If you have questions or require assistance due to disability or neurodiversity, please reach out to [email protected].

Diversity and Inclusion

At Monzo, we prioritise diversity and inclusion ensuring support for all our people to grow. We embrace diversity to foster an inclusive environment for everyone.

Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family status, national origin, or disability status.