Job Overview

• We’re looking for a strategic and execution-focused Product Manager – Payments to lead the development, optimization, and scale of our global payments infrastructure.
• In this role, you’ll be responsible for driving core payment functionality, expanding payment method options, improving checkout experiences, and ensuring reliability, security, and compliance across the payments stack.
• You’ll work cross-functionally with engineering, design, compliance, operations, and customer success to ensure our merchants have a seamless and trusted payment experience—whether they’re selling digital products, subscriptions, or services.

Key Responsibilities

• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation).
• Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability.
• Partner with engineering and design to deliver high-quality user experiences and robust back-end systems.
• Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize.net) and explore new options (e.g., local payment methods, wallets, and bank debits).
• Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.).
• Monitor performance, adoption, and reliability of payment systems using data and user feedback.
• Collaborate with customer success and support to identify and resolve user pain points related to payments.
• Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.

Required Skills

• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment.
• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks.
• Strong technical fluency—comfortable working closely with engineers and interpreting API documentation.
• Excellent communication, prioritization, and stakeholder management skills.
• Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly.
• 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.
• Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required.
• Equivalent practical experience in product management, payments, or fintech may substitute for formal education.
• Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory.
• Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions.
• Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools.
• Experience with payments orchestration systems and/or treasury systems is considered a plus.
• Experience of using AI Agents and implementing and building AI tools and Agents.

Our Values

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.