Product Operations Lead

Team

• This role partners closely with the Product and Platform teams, collaborating with engineering, product management, operations, and other cross-functional stakeholders.

Responsibilities

• Support the execution of the product roadmap and platform initiatives, ensuring alignment across teams and stakeholders.
• Coordinate cross-functional collaboration between Product, Engineering, Platform, and other internal teams to ensure smooth delivery of initiatives.
• Maintain visibility over product initiatives, timelines, dependencies, and risks, ensuring teams remain aligned and informed.
• Track progress of key product and platform projects, ensuring milestones and deliverables are met.
• Facilitate team operating cadence, including planning sessions, sprint reviews, and initiative tracking.
• Help structure and prioritize workstreams to support efficient product delivery and execution.
• Monitor and analyze product and operational performance metrics to support data-driven decision-making.
• Develop and maintain dashboards, reports, and scorecards to track progress, performance, and impact of product initiatives.
• Identify opportunities to improve processes, workflows, and operational efficiency within the product organization.
• Identify operational gaps or inefficiencies and help implement scalable processes and best practices for product operations.
• Improve documentation, workflows, and collaboration practices to enhance team efficiency and transparency.

Requirements

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• 4-6 years of experience in Product Operations, Program Management, Business Operations, or a related role.
• Strong project and stakeholder management skills, with experience coordinating cross-functional teams.
• Strong analytical and data-driven mindset, with experience working with product or operational metrics.
• Excellent communication and organizational skills.
• Ability to work effectively in fast-paced, product-focused environments.
• Experience working with product and engineering teams in technology companies.
• Familiarity with product development processes (Agile, sprint planning, roadmap management).
• Experience building dashboards, reporting frameworks, or operational metrics.
• Interest in improving product delivery processes and operational efficiency.