Director of Product (Operations & Manufacturing)

6 months

In short

Join MOO as a Director of Product to guide the overall product strategy, focusing on operational excellence in manufacturing and shipping, and streamline product launch processes. Collaborate with teams to enhance efficiency and drive cost reductions in print and branded merchandise.

Where
Hybrid Β· United States
Pay
Not stated. Typically $150k - $200k
Level
Senior-level Β· Full-time
Moo
Moo
  • 400+ people
  • Hybrid

Sells custom print and branded merchandise products to businesses worldwide.

1 open role Β· usually open about 8 weeks

Key Responsibilities

  • Oversee product management across four product development teams on two technology platforms.
  • Responsible for Order Fulfilment Network, Manufacturing, Shipping, and Customer Service domains.
  • Support internal manufacturing team to evolve fulfilment and manufacturing systems.
  • Lead Manufacturing and Shipping team, focusing on cost reduction across postage, labour, and materials.
  • Create alignment with the Head of Product for eCommerce to launch products quickly.
  • Accountable for successful product launch execution, establishing streamlined processes.
  • Ensure integration of product data via the Product Information Management system.
  • Drive transition from legacy to new platforms, integrating internal teams.
  • Enhance operational processes and reduce costs in shipping and product launches.
  • Implement product development strategies, including drop shipping globally.
  • Work closely with business teams for efficient and repeatable product launches.
  • Coordinate with technology teams to align development with strategic goals.

Goals & Expectations

  • Streamline product launch processes for efficiency and scalability.
  • Transition from legacy platforms while optimizing structures and processes.
  • Achieve significant cost reductions in manufacturing and shipping operations.

About You

  • Proven experience in product management in a technology-driven e-commerce environment.
  • Experience managing internal stakeholder relationships.
  • Experienced line manager of Product Managers with strong leadership skills.
  • Deep understanding of operational processes in manufacturing and supply chain.
  • Experience managing product launches and operational cost reductions.
  • Excellent communication and collaboration skills.
  • Ability to balance tactical execution with strategic thinking.

What’s it like to work at MOO?

  • 22 days’ PTO plus Federal holidays.
  • 401(k) match.
  • Paid parental leave.
  • 100% coverage of health, dental, and vision premiums.
  • Life insurance and long-term disability insurance benefits.
  • Wellness program availability.

Diversity Statement

  • MOO actively seeks to create a diverse and inclusive team.
  • We do not discriminate based on race, color, religion, gender, national origin, age, sexual orientation, marital status, disability, veteran status, or any other protected class.

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