Role Overview

• Own the payments delivery roadmap for one of the largest digital ticketing platforms in high school athletics.
• Interface with financial technology, school-facing products, and internal operations tooling.

Key Responsibilities

• Manage the roadmap spanning financial reporting, payout operations, refunds and disputes, tax compliance, and Stripe Connect model.
• Partner closely with Engineering, Finance, Customer Success, and stakeholders in schools.
• Develop accurate, compliant, and trusted products for users.
• Utilize AI for enhancing specifications, data analysis, and prototyping.
• Ensure financial reporting for schools and internal teams is reliable.
• Drive GoFan's Stripe Connect rollout and improve refund tooling.
• Own pricing, tax, and payout infrastructure accuracy.

Outcomes You'll Deliver

• Ship settlement statements and financial performance dashboards.
• Onboard schools onto updated financial systems.
• Reduce manual intervention in refunds and disputes.
• Enhance support and finance processes for reconciliation issues.

Expectations

• Manage a complex product backlog under executive scrutiny.
• Engage with external customers and school operators.
• Communicate effectively with Finance and Accounting teams.

Requirements

• 5-8+ years in product management or related fields.
• Experience in payments, fintech, or complex financial processes.
• Strong communication skills and stakeholder management.
• Proficiency in using AI tools for product delivery.
• Preferred experience with payout products and data analysis.

Company Culture

• Emphasizes accountability, collaboration, and fairness.
• Encourages growth and tackling meaningful challenges.

Benefits

• Various medical insurance options, including dental and vision.
• 401K plan with company match and stock options.
• Open PTO policy and flexible work environments.