The Role

Who You Are

• You have 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner), ideally within a brand, agency, or consultancy environment.
• You have a proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems.
• You’re deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments.
• You thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams.
• You’re fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset.
• You’re an exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects.
• You combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value.
• You’re analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact.
• You’re adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results.

Bonus Points If You Have

• Experience supporting multi-market or international merchants.
• Familiarity with CRO, experimentation, and analytics tools.
• Experience building or scaling a product management practice within an agency.

What You'll Do

• Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes.
• Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment.
• Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline.
• Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority.
• Facilitate trade-off discussions with client and internal teams, ensuring alignment with scope and outcomes.
• Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals.
• Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency.
• Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery.

What Success Looks Like

• Discovery and requirements gathering produce clear, aligned, and agreed-upon scopes.
• Clients experience measurable business impact and trust in our delivery.

AI in our hiring process

Why Work With Us

• Accelerate Your Growth: Work across multiple industries and cutting-edge projects with a team that ships fast.
• Maximum Impact: Shape the future of the tech industry by helping ambitious projects reach their potential.
• True Ownership: Everyone ships code and has real autonomy with minimal meetings.
• Continuous Learning: Be part of a team of senior engineers and designers who love learning and knowledge sharing.

Benefits & Perks

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!
• Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.
• Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees).
• Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
• Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.