What You'll Do
- Define and communicate product vision, strategy, and roadmap for your product area, identifying market opportunities through customer research, competitive analysis, and data insights.
- Conduct customer interviews, surveys, and usability testing to deeply understand user needs and pain points; validate assumptions through rapid prototyping and experimentation.
- Write comprehensive product requirements documents (PRDs) with clear acceptance criteria and partner with engineering leads to scope features, assess technical feasibility, and estimate effort.
- Work closely with designers to create intuitive user experiences; lead sprint planning, backlog grooming, and release planning activities.
- Track feature adoption and success metrics, iterating based on learnings to drive meaningful product improvements that impact key business metrics.
- Present product strategy and updates to executive leadership; gather input from sales, customer success, and support teams.
- Communicate product launches and updates to internal and external stakeholders; build strong relationships across the organization to drive product success.
What Will Set You Up for Success
- 4+ years of product management experience in software/SaaS companies with a track record of successfully launching and iterating on B2B products.
- Proven experience in at least one of the following domains: Ecommerce platforms (online retail, inventory, order management), Accounting and Financial software (financial management, bookkeeping, reporting), or CRM systems (customer accounts, contact management, forecasting, analytics).
- Fluency with AI in the product development process. Experience using AI tools to enhance product workflows, accelerate research, improve documentation, or prototype solutions.
- Strong analytical skills with the ability to leverage data to inform decisions; proficiency with product management tools (e.g., JIRA, Figma, Amplitude).
- Excellent written and verbal communication skills with deep understanding of agile/scrum methodologies.
- Customer-centric mindset with strong empathy for user needs; strategic thinking combined with attention to detail and ability to navigate ambiguity.
- Preferred: Experience with multi-tenant software platforms, technical background, experience building admin-facing tools, or prior experience at a high-growth SaaS company.
Working at TeamSnap
- We're proud to be remote-first. We've been remote since 2009, long before COVID made it cool.
- Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary).
- 100% premium coverage of medical/dental/vision for you and your family.
- 401K to help you invest for the future.
- $1,500 annual learning and development stipend.
- Generous home office allowance to set you up for success.
- A monthly stipend reimbursement for health & wellness.
