What we can do for you
- Real projects, real ownership, real visibility — from day one
- A seat at the table with the VP of Product, Senior PMs, Engineering, Data Science, UX, and our internal Operations team
- A product where AI sits at the core, not bolted on
- Range, fast — you'll work across product areas instead of getting boxed into one
- Peers who care about customer evidence, technical rigor, and outcomes that move
What you can do for us
- Drive your roadmap projects across whatever areas they live in — discovery through launch
- Run discovery with UX, talk to customers, ride along with our internal Operations team, and turn it into specs that build cleanly
- Pull your own data in Hex (with Claude or ChatGPT as your wingman) to size, prioritize, and measure
- Spot when ML or GenAI is the right answer and scope it with our Data Science lead
- Run the cross-product feedback loop on a steady cadence — Sales, CS, internal Operations, customer conversations
- Keep Linear and the roadmap honest — visible, prioritized, predictable
- Own product-wide release readiness, FAQs, release notes, and customer-facing docs
- Use Claude, ChatGPT, and Hex every day as multipliers on your judgment — not as a substitute for talking to customers, owning the spec, or making the call
What You Should Bring with You
- 4+ years as a Product Manager.
- A real shipping track record on products real external customers use — you've personally owned discovery, requirements, delivery, or launch
- Customer-anchored judgment — you know the difference between what Engineering can build and what will actually solve the problem, and you push for the latter
- Working knowledge of AI tools for product work — discovery synthesis, requirements, customer docs, prototyping
- Working knowledge of product analytics in Hex, Claude, or ChatGPT — you don't wait on the data team
- Specs Engineering and Data Science can build from without ambiguity
- B2B SaaS preferred; IT ops, ITSM, security ops, or adjacent enterprise IT is a plus
- Clear communication, steady judgment under ambiguity, and the gumption to keep things moving without being asked