The Role

• Each Product team at Oodle is responsible for delivering reliable, compliant and scalable customer experiences that drive good outcomes for both customers and the business.
• You’ll be part of the Product team within our Customer Management function, focusing on the customer journey from the point of acquisition through to the end of the agreement.
• In this role, you’ll focus on improving the tools and experiences used by both customers and internal teams.
• You’ll work closely with stakeholders across operations, including customer services, collections and complaints.

What you’ll be doing

• Managing and maintaining a backlog of platform improvements, regulatory requirements and operational enhancements.
• Collaborating with engineering teams to define, refine and deliver changes that improve system reliability, scalability and operational efficiency.
• Working closely with operations, legal and compliance teams to ensure changes meet regulatory requirements.
• Monitoring the performance of delivered changes and identifying opportunities to improve outcomes.

About you

• At least 2 years product management experience.
• Experience running agile product teams.
• Ruthless prioritisation skills.
• Strong communication skills.
• Problem solving and analytical skills.

Hiring Process

• Preliminary Interview (30 mins)
• Face to Face Interview (1 hour)
• Final Interview (45 mins)