Product Strategy & Lifecycle Management

• Define and own the product vision, architecture and implementation strategy, and roadmap for a suite of healthcare data products spanning the U.S. payer and market access landscape.
• Drive multi-product roadmap planning, identifying opportunities to extend core data assets into adjacent product lines and new use cases.
• Translate complex business needs into actionable product priorities by collaborating with cross-functional stakeholders across engineering, content, delivery, and commercial teams.
• Define and track product KPIs — including data completeness, fill rates, classification accuracy, refresh timeliness, and client adoption — to inform roadmap prioritization and demonstrate product value.

Data Architecture & Governance

• Manage relationships with third-party healthcare data vendors; evaluating data quality, negotiating source activation/deactivation, and ensuring seamless integration of vendor feeds into core product pipelines.
• Define and govern the data models and classification frameworks that represent complex payer ecosystems, benefit structures, and access relationships by partnering with engineering to ensure precision, scalability, and clarity.
• Establish and enforce data standards, business rules, and classification methodologies that ensure consistency, accuracy, and long-term scalability across products.

Team Leadership & Talent Management

• Lead, mentor, and grow a cross-functional product team — fostering a culture of ownership, curiosity, and continuous improvement.
• Own the full talent lifecycle — from defining role requirements and designing assessments to interviewing, onboarding, and retaining high-caliber talent.
• Drive performance management with intentionality — delivering structured feedback, managing career development conversations, and recognizing contributions that reinforce a high-performance culture.

Client Engagement & Communication

• Serve as a trusted product authority for internal consulting and commercial teams — translating complex data concepts into clear, actionable guidance for client-facing conversations.
• Lead the resolution of complex client-reported data issues — conducting root cause analysis, quantifying business impact, and delivering clear corrective actions.

Operational Excellence & Innovation

• Drive operational excellence by standardizing processes, introducing automation, and strengthening governance to reduce risk and improve throughput.
• Build structured documentation, onboarding frameworks, and knowledge repositories that ensure product continuity and reduce single-point-of-failure risk.

Preferred Qualifications

• 8+ years of experience in product management, healthcare analytics, or pharmaceutical market data solutions, with at least 3 years focused on U.S. payer/market access data products.
• Deep understanding of the U.S. healthcare payer ecosystem, including PBM structures, benefit design, and market access dynamics.
• Hands-on experience integrating and working with diverse healthcare datasets — including formulary, claims, and reference data.
• Strong technical proficiency in SQL, cloud-based data platforms (e.g., Snowflake), Excel, and BI tools (e.g., Power BI).
• Demonstrated ability to build, lead, and develop high-performing teams in distributed or global settings.
• Exceptional communication skills — both written and verbal — with the ability to distill complex data concepts for diverse audiences.
• Strategic thinker with a consultative mindset and strong problem-solving instincts.
• Proven ability to navigate organizational change — including leadership transitions, operating model redesign, and cross-functional alignment.
• Full-cycle talent management experience — hiring, performance reviews, career development, and team culture building.
• Familiarity with SaaS/data product commercialization and client contract structures.

Who You Are

• You are deeply curious about the healthcare landscape and energized by the complexity of payer ecosystems.
• You think like an owner — taking full accountability for product outcomes, team performance, and client satisfaction.
• You lead with empathy and clarity, creating space for your team to grow while holding a high bar for quality and rigor.
• You are a natural bridge-builder — equally comfortable in a technical deep-dive with engineers and a strategic conversation with leadership.
• You thrive in ambiguity and can bring structure to undefined problems without waiting for permission.
• You are a strong communicator who can make complex ideas simple — whether in a client email, a leadership presentation, or a team huddle.
• You value operational discipline but never let process get in the way of innovation.
• You bring a global mindset, navigating cross-cultural teams and time zones with ease and intentionality.
• You invest in your team's growth — whether through structured mentorship, collaborative workshops, or cross-functional learning sessions that strengthen alignment and cohesion.